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Customer support
We're here to help with your order, payment or delivery. Send a message below or reach us through your preferred support channel.
Need help with an order, payment or delivery? Our support team will reply by email during support hours.
Monday–Sunday, 10:00 AM–10:00 PM IST (UTC+5:30).
Chat responses usually take 5–15 minutes during support hours. Messages sent outside these hours are handled when support reopens.
Languages: English, Hindi and Bengali.
Delivery is instant or manual depending on the product. Check your product page for its delivery method and estimated time after payment confirmation.
Check your order status, then contact us with your order number if you need help.
Eligibility depends on the order status. Contact us before the order is processed and review our Refund & Cancellation Policy.